Warranty Policy

Jajot Warranty Policy

Jajot warrants that any Jajot electronic product purchased is free from defects in materials and workmanship under normal use during the specified warranty period. The service division of Laxminaraian Sunderlal Mercantile Private Limited (Jajot Service & Support) guarantees that your product is protected against any technical issues related to its hardware components, software, or user interface, when purchased directly from Jajot or an authorized Jajot reseller.

This limited warranty is valid only during the specified warranty period. Unless explicitly extended under certain conditions, no express or implied warranties will apply once the limited warranty period has expired.

The duration of the warranty, as well as the type of service coverage, applicable to your product, are detailed in the official documentation provided at the time of purchase or available via our website.

This policy is designed to offer you a clear, transparent, and hassle-free support system, ensuring peace of mind and clarity in every interaction.

Warranty Coverage & Registration

Coverage: The warranty typically includes repair or replacement of defective parts due to manufacturing faults. It does not cover damages resulting from misuse, physical damage, unauthorized repairs, or missing serial numbers.

Registration: To activate your warranty, Jajot recommends registering your product through their Warranty Registration Form. You’ll need to provide details such as your name, contact information, product model, serial number, date of purchase, and a copy of the invoice

Return & Replacement Policy

Return Window: If you receive a damaged or defective product, you should report it within 10 days of delivery. Ensure that the product is in its original packaging with all accessories and documentation intact.

Replacement: Upon verification, Jajot commits to issuing a brand-new replacement at no additional cost within 7 working days .

Exclusions: Products exhibiting physical damage post-delivery, missing original packaging, or tampered serial numbers are not eligible for return or replacement.

Customer Support

For any warranty-related queries or assistance, you can reach out to Jajot’s customer care:

Toll-Free Number: 1800 121 1329
Email: [[email protected]]
Head Office Address:
Laxminaraian Sunderlal Mercantile Private Limited
Foy Sagar Road, Near Grand Xenia Hotel,
Ajmer, Rajasthan, 305001, India
If you need information on a specific Jajot product’s warranty or further assistance, feel free to ask!

Jajot Warranty Policy (Product-Wise)

Laxminaraian Sunderlal Mercantile Private Limited warrants that its products are free from manufacturing defects in materials and workmanship under normal use during the applicable warranty period. This limited warranty applies only to genuine Jajot products purchased from authorized dealers or official platforms.

📺 Jajot LED TV

Warranty Period: 2 Year
Coverage: Hardware defects, display issues, motherboard faults, software glitches under normal use.
Not Covered: Screen breakage, physical damage, power surge damage, unauthorized modifications or service.

🔊 Jajot Bluetooth Speaker

Warranty Period: 1 Year
Coverage: Charging issues, speaker malfunction, connectivity problems, or button failure due to manufacturing defects.
Not Covered: Water damage (unless stated as waterproof), breakage, battery damage due to improper use, or mishandling.

🔈 Jajot Soundbar

Warranty Period: 6 Month
Coverage: Audio distortion, power issues, Bluetooth/USB/HDMI port failure, remote control malfunction (if included).
Not Covered: Physical damage, exposure to liquids, use of unsupported accessories.

📱 Jajot Feature Phone

Warranty Period: 6 Year (Phone), 6 Months (Battery & Charger)
Coverage: Display defects, keypad issues, software malfunction, charging problems due to manufacturing faults.
Not Covered: Cracked screen, water ingress, battery swelling due to misuse, SIM or memory card slot damage from improper insertion.

🔥 Jajot Room Heater

Warranty Period: 1 Year
Coverage: Heating element failure, wiring or switch malfunction, power cable issues caused by internal defects.
Not Covered: Burn marks, coil damage due to overuse or mishandling, physical or accidental damage.
Home Appliances

Warranty Period: 1 Year

Coverage: Internal electrical/mechanical component failures under normal domestic use.
Not Covered: Physical damage, external wiring faults, improper installation.

🧺 Washing Machine

Warranty Period: 4 Years (Motor), 1 Year (Complete Unit)
Coverage: Motor issues, drum operation, control panel faults.
Not Covered: Rust, water leakage due to improper installation, broken knobs/lids.

🍳 Kitchen Appliances (e.g., Mixer, Grinder, Induction, OTG)

Warranty Period: 2 Year
Coverage: Heating issues, motor faults, control failure.
Not Covered: Jar breakage, blade damage, body cracks due to mishandling.

☀️ Solar Hybrid AC

Warranty Period: 5 Years (Compressor), 1 Year (AC Unit)
Coverage: Cooling failure, PCB defects, compressor malfunction.
Not Covered: Gas leakage due to tampering, unclean filters, solar panel installation faults. Installation from unauthorised services center.

🚿 Geyser (Water Heater)

Warranty Period: 4 Years (Heating Element), 1 Year (Complete Unit)
Coverage: Heating malfunction, thermostat failure.
Not Covered: Scaling due to hard water, improper installation, leakage.

🔋 Inverter

Warranty Period: 5 Year
Coverage: Power backup issues, circuit board malfunction.
Not Covered: Battery damage (unless covered separately), overload faults, external short circuits.

💧 Alkaline RO Water Purifier

Warranty Period: 5 Year
Coverage: Pump failure, electrical faults, control panel malfunction.
Not Covered: Filter cartridges, damage due to untreated water supply, installation issues.

📱 Mobile Accessories (Charger, Cable, Earphones, Power Banks)

Warranty Period: 6 Months
Coverage: Charging faults, connector issues, speaker malfunction (for earphones).
Not Covered: Wire damage, torn jack/pins, water damage.

❄️ Cooler (Air Cooler)

Warranty Period: 1 Year
Coverage: Motor or pump failure, control panel issues.
Not Covered: Physical damage, water tank leakage, cooling pad wear and tear.

General Terms for All Products

Proof of Purchase: Required for warranty claims (valid invoice).
Registration: Recommended at jajot.in/warranty-registration-form.
Support Type: Carry-in, on-site, or replacement depending on product and location.
Support Contact:
- Toll-Free: 1800 121 1329
- Email: [email protected]
- Website: www.jajot.in