Buy Back / Exchange / Refund Policy

LAXMINARAIAN SUNDERLAL MERCANTILE PRIVATE LIMITED
Buy Back Policy for Customers.

Customers may return the products within 3 days of the invoice as follows:

Thanks for shopping with us. LAXMINARAIAN SUNDERLAL MERCANTILE PRIVATE LIMITED stands behind the quality of its products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products, you may return them within 3 days from the date of invoice of the product, which should be notified within one week from purchase as per the terms of the Refund Policy.
1. If the product is in marketable** condition and is returned within 3 days of the invoice date accompanied by the original invoice, 5 % of the amount will be deducted towards handling charges, and the rest of the amount will be refunded.
2. If the product is in marketable** condition and is returned within 3 days of the invoice date accompanied by the original invoice, then the refund, after deduction of GST * / Taxes levied, will be given, and handling charges will be deducted.
3. If the product is in Unmarketable *** condition and is returned within 3 days of the invoice date, the refund value will be assessed by the returns officer, and the appropriate value will be given.
*GST (Goods & Services Tax)
**Marketable refers to products that are unopened and sealed.
***Unmarketable are products, which have been opened and seal broken.

Exchange

If you need to change the products you may need to have the original customer order receipt copy. Thereafter, the customer/ can exchange the products with the company within seven days from the date of the invoice and must submit the following at the time of exchange to help us with our services.
• Product Return Form
• Copy of Purchase bill
• Products in original packing and condition
• New product should be of equal or higher value in price

Refunds

Once we have received your item we will inspect it and notify you that we have received your returned item. We will inform you of the status of your refund. If the item. In the event that the return of a product is duly accepted by LSMPL, the value of such product will be calculated as per the above policy, point number. 1, 2 & 3 and will be refunded to Customer either to the bank account provided by the Customer / for such refund, or to the payment instrument of the customer / from which payment was made. LSMPL shall have sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.